Auderghem: Commune clarifies email regarding citizen platform migration

The municipality of Auderghem reassures citizens about an email received following the migration of its citizen participation platform.

Digital notification icon on a smartphone screen, with a blurred Brussels cityscape in the background.
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Digital notification icon on a smartphone screen, with a blurred Brussels cityscape in the background.

The Commune of Auderghem confirms that an email inviting users to activate an account on its new citizen participation platform is authentic, following an issue with its accompanying message.

Citizens registered on the former citizen participation platform of the Commune of Auderghem recently received an email inviting them to activate their account on the new tool. The commune wishes to confirm that this message, sent from notifications@paris.mail.govocal.com, is indeed linked to the platform's migration and is not a fraudulent message.
An explanatory message from the commune should have accompanied this dispatch. Unfortunately, it was not sent as planned, which may have led to questions regarding the origin and authenticity of the email received. The commune apologizes for the confusion caused.
Residents are encouraged to confidently follow the instructions in the received email to activate their account on the new citizen participation platform. The commune thanks its residents for their understanding.
Based on information from the official source: Commune d’Auderghem — News (29/09/2026)